Resources
The documentation practice, written down.
What supports a scope item, what an adjuster needs to see in a photo, and why the adopted code edition decides whether a citation holds. Useful whether or not you ever send us a claim.
- Scope1
- Documentation3
- Code & specification2
- Estimating1
- Claim process1
Being written now
These are the topics in progress. Each one appears above as it's finished.
Scope
Commonly missed roofing scope
The line items that go missing most often on residential roof estimates, and what each one is usually attached to.
Documentation
Photo requirements for a documented supplement
Which shots actually support a scope item — angle, framing, and what an adjuster needs to see in the frame.
The documentation checklist
What to have in hand before a claim is reviewed, in the order it usually gets asked for.
Common documentation mistakes
The avoidable reasons a well-founded supplement item gets reduced or denied on the first pass.
Code & specification
How to read a code citation
Model code, adopted edition, and local amendment — why the third one is what decides whether a citation holds.
Manufacturer installation specs as support
Where a spec sheet carries a scope item that the building code doesn't reach on its own.
Estimating
Reviewing a carrier estimate line by line
A repeatable pass over an estimate: quantities, waste, operations implied but not priced.
Claim process
When a supplement can still be filed
Where a supplement sits in the claim timeline, and what changes once a claim closes.
Available now
The eight-stage methodology
What actually happens to a claim, from ingestion to delivery — including how a code citation gets verified before it is used.
Available now
A worked sample claim
Five findings opened in full — requirement, evidence, and arithmetic — against the estimate they were missing from.
Or skip the reading and send one estimate.
The first analysis is free. You'll see the documentation these topics describe, applied to your own claim.